Case studies

Four businesses, and what moved

Each one is a real engagement in one of the trades we work in. The numbers are the client's own, and we have not rounded them up.

Solar · Sales Performance

Global Solar Solutions

The problem

Global Solar Solutions wanted to improve lead conversion and create a more consistent sales process across the team.

What we did

Dominic Dessmann and Ryan Hay worked closely together on the sales process, focusing on lead handling, follow-up and improving the way opportunities were progressed through the pipeline.

Result

Approximately 1 in 3 leads converted

A stronger sales process helped the team achieve a consistently high conversion rate across incoming opportunities.

“The structure around the sales process made a real difference.”
Global Solar Solutions

Automotive · CRM & Sales Operations

Maranello Autos

The problem

Customer communication and sales activity were difficult to track consistently, making it harder for the team to understand where each customer sat in the sales journey and what action needed to happen next.

What we did

Dominic helped implement a clearer CRM pipeline and customer workflow, giving the Maranello team better visibility over client needs, enquiry status, follow-ups and outstanding actions.

Result

Productivity increased by 27%

The improved workflow gave the team a clearer understanding of each customer and reduced time lost managing disconnected information.

“The CRM gave the team much better visibility over what needed to happen next.”
Maranello Autos

Construction · Margin Improvement & Commercial Strategy

H&B Construction

The problem

H&B Construction was producing solid revenue, but margins were being squeezed on both the front end and back end of projects. Supplier costs and trade pricing were reducing profitability, while pricing structures were not consistently protecting margin at the point of sale.

What we did

Highpoint worked with the H&B team to improve profitability from both directions. On the back end, we reviewed supplier relationships and trade costs to identify opportunities to reduce expenses and negotiate better commercial terms. On the front end, we helped restructure pricing and sales processes to protect margin before work was won.

Result

Overall profit margins increased by 14%

Improving both supplier-side costs and front-end pricing created a stronger margin position across the business.

“The team helped us improve profitability from both sides of the business.”
Scott Taylor, H&B Construction

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